ARTICLE
Three Simple Rules for Criticizing a Difficult Person
These three rules for voicing your criticisms are game changers.
These three rules for voicing your criticisms are game changers.
The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.
