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Information Anxiety: Towards Understanding

By Richard Saul Wurman — 2012

Richard Saul Wurman describes his work as the promotion of understanding. “I am in the understanding business,” he writes. As the founder of TED conferences, his projects and writing examine information, architecture, design, and communication. Coining the term “information architecture” over thirty years ago, Wurman studies the processes behind which we understand, communicate, convey, and use information.

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How to Deal with Anxiety

Anxiety can be a sign to pay attention and bring your A-game. You can turn it into drama, a false cataclysmic feeling or you can use it as a performance enhancement tool. Here are the three primary sources of anxiety and what to do about it.

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Communication Skills