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Information Anxiety: Towards Understanding

By Richard Saul Wurman — 2012

Richard Saul Wurman describes his work as the promotion of understanding. “I am in the understanding business,” he writes. As the founder of TED conferences, his projects and writing examine information, architecture, design, and communication. Coining the term “information architecture” over thirty years ago, Wurman studies the processes behind which we understand, communicate, convey, and use information.

Read on scenariojournal.com

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When Your Spouse Has Cancer

Includes Frequently Asked Questions about how to communicate and cope.

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Good Storytellers Get Better Health Care—But Childhood Trauma Confuses the Narrative

When describing their symptoms, medical history and health changes at a clinic or hospital, every patient is the storyteller of their own health. Good storytellers tend to get better health care, but a history of childhood trauma plays havoc with telling your own story.

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EXPLORE TOPIC

Communication Skills