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Information Anxiety: Towards Understanding

By Richard Saul Wurman — 2012

Richard Saul Wurman describes his work as the promotion of understanding. “I am in the understanding business,” he writes. As the founder of TED conferences, his projects and writing examine information, architecture, design, and communication. Coining the term “information architecture” over thirty years ago, Wurman studies the processes behind which we understand, communicate, convey, and use information.

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Overcoming Anxiety

In many ways, anxiety is a healthy response to an external stimulus. We should be in a heightened or aroused state when we give a speech, fly in a plane during times of intense turbulence, or encounter a potential threat from a neighbor's Rottweiler who has broken lose from their yard.

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Communication Skills