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Compassion and Business?

By Scott Kriens — 2013

We all have been held by a powerful relationship in our lives at one time or another, and those of us fortunate enough to experience that relational power in a business setting have usually seen the results that were delivered to be beyond what would have otherwise been possible.

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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

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EXPLORE TOPIC

Compassion