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The Importance of Emotional Intelligence

By Elaine Houston — 2020

Emotional intelligence (EI) forms the juncture at which cognition and emotion meet, it facilitates our capacity for resilience, motivation, empathy, reasoning, stress management, communication, and our ability to read and navigate a plethora of social situations and conflicts.

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What’s more important: IQ or emotional intelligence? If you think IQ is more important, you might be surprised at what you’ll learn in this piece. Some argue that it’s more important to our success than cognitive intelligence.

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Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it's an inborn characteristic.

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Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Although there are many models of emotional intelligence, they are often lumped together as “EQ” in the popular vernacular. An alternative term is “EI,” which comprises four domains: self-awareness, self-management, social awareness, and relationship management.

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Emotional Intelligence

Emotional intelligence is generally said to include at least three skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which...

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Emotional Intelligence in Leadership

When you think of a "perfect leader," what comes to mind? You might picture someone who never lets his temper get out of control, no matter what problems he's facing.

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Mind Tools Content Team
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Harvard Researcher Says the Most Emotionally Intelligent People Have These 12 Traits. Which Do You Have?

What makes someone great at their job? Having knowledge, smarts and vision, to be sure. But what really distinguishes the world’s most successful leaders is emotional intelligence — or the ability to identify and monitor emotions (of their own and of others).

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Daniel Goleman
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EXPLORE TOPIC

Emotional Intelligence (EQ)