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Utilizing Emotional Intelligence in the Workplace

By Kendra Cherry — 2020

Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication—and a hot topic not only in psychology, but in the business world.

Read on www.verywellmind.com

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Emotional Labor: What It Is and What It Is Not

Emotional labor is a paid chore, not a household chore.

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EXPLORE TOPIC

Emotional Intelligence (EQ)