By Mark Mallinger, Jeff Banks — 2003
Managers who use emotional intelligence can ameliorate stress related to job insecurity and also help to reframe the situation so that it positively impacts employee performance.
Read on gbr.pepperdine.edu
CLEAR ALL
Sadness is a central part of our lives, yet it’s typically ignored at work, hurting employees and managers alike.
We normally think of intelligence as cognitive intelligence, which is measured by IQ. Our emotional intelligence is looking at how our emotions effect everything that we do and think. We feel before we think.
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Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication—and a hot topic not only in psychology, but in the business world.
Emotional Intelligence measures our ability to perceive our own emotions, as well as the emotions of others, and to manage them in a productive and healthy way.
Emotional intelligence is a set of skills you can get better at with practice. Here are five skills you can cultivate to make you a more emotionally intelligent person.
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It can be tough enough to manage your own stress. But how can you, as a manager, help the members of your team handle their feelings of stress, burnout, or disengagement?
We all know that unmanaged stress can be destructive. But are there positive sides to stress as well?
Some people harbor the illusion that rest is a luxury they do not have time for, but the reality is that rest is a necessity.
Many of us have thought of or dreamed about leaving that job to pursue our dreams, maybe start a business, or pursue our passion. While there are practical issues to consider, we also need to overcome the inertia that comes with the fear we experience when taking a major new direction in our lives.
If we can process our regrets with tenderness and compassion, we can use these hard memories as a part of our wisdom bank.
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