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Problem Solving & conflict resolution

Below are the best resources we could find on Problem Solving and conflict resolution.

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Pride and Joy: A Guide to Understanding Your Child’s Emotions and Solving Family Problems

In Pride and Joy, child psychologist Kenneth Barish brings together the best of recent advances in clinical and neuroscience research with the author's three decades of experience working with children and families.

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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

Tough problems usually don’t get solved peacefully. They either don’t get solved at all—they get stuck—or they get solved by force. These frustrating and frightening outcomes occur all the time. Families replay the same argument over and over, or a parent lays down the law.

Adam Kahane, Peter Senge (foreword)

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Heart-Mind Challenge: Solving Problems Peacefully

The strategies that children and youth use to resolve conflict change as they grow up. Stages of brain development are highly influential to both how children approach conflict and to the kinds of support adults can offer to build skills.

Dalai Lama Center

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Douglas Stone, Bruce Patton, Sheila Heen

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Solve Employee Problems Before They Start: Resolving Conflict in the Real World

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).

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Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates

Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.

Karin Hurt, David Dye

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield

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The Power of Kindness

A new science of power has revealed that power is wielded most effectively when it’s used by people who are attuned to and engaged with the needs and interests of others.

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You Had a Fight with Your Best Friend at Work. Now What?

It’s not very different from falling out with your spouse or best friends, says Kira Nurieli, CEO of Harmony Strategies Group, a dispute-resolution and crisis-management firm.

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The information offered here is not a substitute for professional advice. Please proceed with care and caution.

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