ARTICLE

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Learn This Surprising Ingredient to Relationship Success

By Harriet Lerner — 2020

Relationship success requires us to follow this counter-intuitive rule.

Read on www.psychologytoday.com

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Crucial Conversations: Tools for Talking When Stakes Are High (Second Edition)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high.

Book
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen Covey (foreword)
2011
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#2 Michael Lombardi: Leadership on the Field

New England Patriots Coach Michael Lombardi and I discuss the four aspects of leadership, high stakes decision making, creating a winning culture at work and at home and much more.

Podcast
The Knowledge Project Podcast
2015
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02:52

Passive-Aggressive Behavior & Conflict

Passive-aggressive people: Could you be one of them? Passive-aggressive people don't get mad, they get even. When conflict triggers an emotional response, the passive-aggressive pattern is for revenge, by some form of sabotage.

Video
2011
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Leadership, Reinvented: How to Foster Empathy, Servitude, Diversity, and Innovation in the Workplace

Traditional leadership has been long overdue for reinvention. Become a respected and successful leader in the modern workplace with Leadership, Reinvented. You’ll find actionable insights, practical advice, and essential strategies for people in various organizations and levels of leadership.

Book
Hamza Khan
2021
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18:02

Start with Why—How Great Leaders Inspire Action | Simon Sinek | TEDxPugetSound

Simon Sinek has a simple but powerful model for inspirational leadership—starting with a golden circle and the question: “Why?”. His examples include Apple, Martin Luther King Jr. and the Wright brothers.

Video
Simon Sinek
2009
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Humble Inquiry: The Gentle Art of Asking Instead of Telling

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down and we may feel disconnected from those around us.

Book
Edgar Schein
2013
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08:26

Otto Scharmer on the Four Levels of Listening

Listening is the most underrated of leadership skills, leading to a disconnect between leaders and the situation. Otto describes four levels of listening. This is essential viewing for anyone desiring to truly understand situations.

Video
Otto Scharmer
2015
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10:32

Strategies to Become More Emotional Intelligent | Daniel Goleman | Wobi

How can emotional intelligence help us be better leaders? Are we really aware of how we manage ourselves and our relationships? In this video, Daniel Goleman explains the best strategies to improve our emotional intelligence to create better long-term relationships.

Video
Daniel Goleman
2017
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Emotional Equations: Simple Steps for Creating Happiness + Success in Business + Life

When Chip Conley, dynamic author of the bestselling Peak, suffered a series of devastating personal and professional setbacks, he began using what he came to call “Emotional Equations” (such as Joy = Love – Fear) to help him focus on the variables in life that he could handle, rather than...

Book
Chip Conley
2013
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EXPLORE TOPIC

Communication Skills