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Hot to Help

By Daniel Goleman — 2008

We often emphasize the importance of keeping cool in a crisis. But sometimes coolness can give way to detachment and apathy.

Read on greatergood.berkeley.edu

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The High Cost of Caring

Careers that demand empathy, vigilance, and compassion can leave workers drained and traumatized. As researchers discover the true toll of emotional labor, employees are finally getting the help they need to stick to their calling.

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The Disguises We Wear Every Day

Hiding your feelings can be freeing. But eventually you have to take off the mask.

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EXPLORE TOPIC

Empathy