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Are You Solving the Right Problem?

By Dwayne Spradlin — 2012

“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it,” Albert Einstein said.

Read on hbr.org

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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

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EXPLORE TOPIC

Problem Solving