By Joseph Folkman — 2018
Most people assume that what it takes to be a great problem solver is simply raw intelligence. However, while intelligence helps, it’s not the only important element.
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CLEAR ALL
“The one non-negotiable is to create a culture of what we call ‘compassionate directness’, where people are empowered to express concerns, dissatisfactions, good ideas they have—and to do it in a compassionate way,”