By Joseph Folkman — 2018
Most people assume that what it takes to be a great problem solver is simply raw intelligence. However, while intelligence helps, it’s not the only important element.
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CLEAR ALL
Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.
Going cold on our partners is often a sign not that we have stopped caring, but that we are - somewhere deep down - furious or hurt
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