By Li Jin, Scott Duke Kominers, Lila Shroff — 2021
Platforms have rewritten the contract between workers and companies. Here’s how gig workers and creators are starting to push back.
Read on hbr.org
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1440: Is it true that on the whole we're not very good listeners? Harville: In the resting state, when we're not distracted, the research shows we have a 13–18% accuracy rate.
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