By Kim Parker, Ruth Igielnik, Amanda Barroso, Anthony Cilluffo — 2019
For many veterans, combat experiences strengthened them personally but also made the transition to civilian life difficult
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This story is about a mom and a step-dad who had argued a lot over a teenage daughter who was rude and home and unwilling to do her part. The step-dad shifted to using a non-defensive statement and got very different results.
This story is about a situation where Todd, a husband, almost left his wife and kids, and the wife found a way to ask one non-defensive question that led to a conversation that saved the marriage.