BOOK

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Teammate: My Journey in Baseball and a World Series for the Ages

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By David Ross — 2018

In 2016 the Cubs snapped a 108-year curse, winning the World Series in a history-making, seven-game series against the Cleveland Indians. See more...

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Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates

Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

Tough problems usually don’t get solved peacefully. They either don’t get solved at all—they get stuck—or they get solved by force. These frustrating and frightening outcomes occur all the time. Families replay the same argument over and over, or a parent lays down the law.

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Death by Meeting: A Leadership Fable . . . About Solving the Most Painful Problem in Business

Casey McDaniel had never been so nervous in his life. In just ten minutes, The Meeting, as it would forever be known, would begin.

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What’s Your Problem? To Solve Your Toughest Problems, Change the Problems You Solve

Are you solving the right problems? Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems.

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Collaboration