VIDEO

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Selling Solutions vs Solving Problems

2014

When asked to name a problem, people often name a solution (i.e. the lack of a solution). This leads to designing typical, business as usual type of interventions without addressing the actual problem. See more...

03:43 min

Racism at Work: The Danger of Indifference

Racism has not been eradicated, despite the enormous strides taken over the past fifty years. It has mutated into new and subtler forms and has found new ways to survive. The racism in organisations today is not characterised by hostile abuse and threatening behaviour.

Book
Binna Kandola
2025
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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Article
Gary Stix
2020
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EXPLORE TOPIC

Problem Solving