By Daniel Goleman — 2015
When handling turbulent feelings, we can gain a mental foothold that allows us to short-circuit what otherwise could become a destructive emotional hijack.
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Although there are many models of emotional intelligence, they are often lumped together as “EQ” in the popular vernacular. An alternative term is “EI,” which comprises four domains: self-awareness, self-management, social awareness, and relationship management.
Releasing anger and frustration can actually help you regain control over a hectic day or win back productivity after feeling frazzled. But you have to do it with awareness.
Avoiding confirmation bias starts with paying attention to how you interact with information.
What makes someone great at their job? Having knowledge, smarts and vision, to be sure. But what really distinguishes the world’s most successful leaders is emotional intelligence — or the ability to identify and monitor emotions (of their own and of others).