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Information Anxiety: Towards Understanding

By Richard Saul Wurman — 2012

Richard Saul Wurman describes his work as the promotion of understanding. “I am in the understanding business,” he writes. As the founder of TED conferences, his projects and writing examine information, architecture, design, and communication. Coining the term “information architecture” over thirty years ago, Wurman studies the processes behind which we understand, communicate, convey, and use information.

Read on scenariojournal.com

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The 10 Communication Skills Every Entrepreneur Must Master

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I Was Ghosted By My Friends When I Got Cancer

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How to Manage Passive-Aggressive People

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How to Stop Passive Aggression from Ruining Your Relationship

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Stop Yelling! Here’s How to Use *Mindful* Communication for Conflict Resolution With Your Partner

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Good Storytellers Get Better Health Care—But Childhood Trauma Confuses the Narrative

When describing their symptoms, medical history and health changes at a clinic or hospital, every patient is the storyteller of their own health. Good storytellers tend to get better health care, but a history of childhood trauma plays havoc with telling your own story.

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You Are Being Redirected...

The way you approach a hard conversation either reinforces a pathway for exchange or erodes trust in the relationship. You can set yourself up for a more productive, less volatile exchange by being clear about what you are trying to accomplish by treading into challenging terrain.

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EXPLORE TOPIC

Communication Skills