The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.
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I’m Not O.K., You’re Not O.K.—And That’s O.K.
When we read the news, we might find ourselves overwhelmed with “non-OK-ness,” but Sylvia Boorstein says there are ways we can work with that feeling.
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