By Stephen R. Covey — 2011
Synergy is not just resolving a conflict, but transcending a conflict. We go beyond it to something new, something that excites everyone with fresh promise and transforms the future.
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In order to appropriately engage in a disagreement, then, the point cannot be to win it or change another’s opinion — “otherwise, they devolve into stubborn, angry arguments,” Mr. Chopra said. Instead, “disagreements exist as a place to start negotiating.”