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Frustrated at Work? That Might Just Lead to Your Next Breakthrough

By Adam Grant — 2019

Frustration is the feeling of being blocked from a goal. Although it sounds like a destructive emotion, it can actually be a source of creative fuel.

Read on www.nytimes.com

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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

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EXPLORE TOPIC

Work Challenges