By Ivan Misner — 2020
Our intuition, at least in part, is probably related to the experiences we’ve had and what we are doing is quickly processing an interpretation of a situation based on those experiences.
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“The one non-negotiable is to create a culture of what we call ‘compassionate directness’, where people are empowered to express concerns, dissatisfactions, good ideas they have—and to do it in a compassionate way,”