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Jack Ma Explains How Entrepreneurs Should Deal with Rejection

By Alexandra Gibbs — 2019

Rejection should be treated as an opportunity, Ma said, as if everybody initially agrees with your vision or service, then “there is no opportunity.”

Read on www.cnbc.com

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02:52

Passive-Aggressive Behavior & Conflict

Passive-aggressive people: Could you be one of them? Passive-aggressive people don't get mad, they get even. When conflict triggers an emotional response, the passive-aggressive pattern is for revenge, by some form of sabotage.

Video
2011
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31:42

Mindfulness in Technology: Karen May, Arturo Bejar, Melissa Daimler, Peter Deng

Practicing Calm Amidst the Storm. Panel with Karen May, Vice President People Development, Google; Peter Deng, Director of Product, Facebook; Melissa Daimler, Head of Learning and Organizational Development, Twitter; and Arturo Bejar, Director of Engineering, Facebook, at Wisdom 2.0 2013.

Video
Karen May
2013
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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Book
Douglas Stone, Bruce Patton, Sheila Heen
2010
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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

Book
Kenneth Cloke, Joan Goldsmith
2011
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Book
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
2014
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I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

In this 3-hour, conversational read, you’ll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills—validation.

Book
Michael S. Sorensen
2017
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EXPLORE TOPIC

Criticism and Rejection