Author Harvey Deutschendorf: Emotional Intelligence; What It Is, Why It Is So Essential, And How We Can Increase It

We normally think of intelligence as cognitive intelligence, which is measured by IQ. Our emotional intelligence is looking at how our emotions effect everything that we do and think. We feel before we think. When a message comes to us, it first reaches our amygdala or emotional brain, before it reaches our frontal neocortex, or thinking brain. When it reaches our frontal neocortex, we are already biased by the our feelings about the message...

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