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Chicken Soup for the Soul at Work: Stories of Courage, Compassion and Creativity in the Workplace

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By Jack Canfield, Mark Victor Hansen, Maida Rogerson, Martin Rutte, Tim Clauss — 2012

This collection of stories will inspire you and reinvigorate you as you read about how people like you have transformed their jobs into extraordinary experiences, through their achievements and their personal relationships. See more...

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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Douglas Stone, Bruce Patton, Sheila Heen
2010
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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

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Kenneth Cloke, Joan Goldsmith
2011
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

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Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
2014
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I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

In this 3-hour, conversational read, you’ll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills—validation.

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Michael S. Sorensen
2017
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