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Type Talk at Work: How the 16 Personality Types Determine Your Success on the Job ( (Revised and Updated)

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By Otto Kroeger, Janet M. Thuesen, Hile Rutledge — 2002

What’s Your Type at Work? Are you one of those organized people who always complete your projects before they are due? Or do you put off getting the job done until the very last possible moment? Is your boss someone who readily lets you know how you are doing? Or does she always leave you unsure... See more...

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

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Solve Employee Problems Before They Start: Resolving Conflict in the Real World

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).

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Solving the People Problem: Essential Skills You Need to Lead and Succeed in Today’s Workplace

By sharing their own personal insights - gained over two decades as Organizational Health Consultants - and more than twenty interesting and often humorous anecdotes from others, Brett M.

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EXPLORE TOPIC

Work Relationships