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Shallow understanding from people of good will is more frustrating than absolute misunderstanding from people of ill will.

By Martin Luther King Jr.
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Martin Luther King Jr. (1929–1968) was an American Christian minister and civil rights activist who led one of the greatest nonviolent movements in world history to attain legal equality for African Americans in the United States. Drawing on both his Christian faith and the nonviolent philosophies of Mahatma Gandhi, Dr. King is widely regarded as a preeminent spokesperson for nonviolent activism. His “I Have a Dream” speech is among the most recognized and revered orations in the English language.

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FindCenter Quotes ImagePeople’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.

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Harriet Lerner
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FindCenter Quotes ImageLearning any new skill involves relatively brief spurts of progress, each of which is followed by a slight decline to a plateau somewhat higher in most cases than that which preceded it . . . the upward spurts vary; the plateaus have their own dips and rises along the way. . . .

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George Leonard
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Communication Skills