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The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication. This is an important and often overlooked distinction.
Harriet Lerner is an American psychologist and preeminent voice on the psychology of women, family, and relationships. She is the author of several books on these subjects, including the New York Times bestseller The Dance of Anger.
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