Six Patterns of Defensive Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication. In this interview she describes and gives examples of defensiveness and explains how openness, honesty and curiosity results in connection and communication with others.