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ARTICLE
Information Anxiety: Towards Understanding
Richard Saul Wurman describes his work as the promotion of understanding. “I am in the understanding business,” he writes. As the founder of TED conferences, his projects and writing examine information, architecture, design, and communication. Coining the term “information architecture” over thirty years ago, Wurman studies the processes behind which we understand, communicate, convey, and use information.
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We cannot make another person change his or her steps to an old dance, but if we change our own steps, the dance no longer can continue in the same predictable pattern.4
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