By D. Killian — 2003
It sounds simple, yet it’s more than a technique for resolving conflict. It’s a different way of understanding human motivation and behavior.
Read on www.thesunmagazine.org
CLEAR ALL
When we read the news, we might find ourselves overwhelmed with “non-OK-ness,” but Sylvia Boorstein says there are ways we can work with that feeling.
We naturally become defensive when our spouse begins to criticize us. We listen to refute or correct the inaccuracies, distortions and exaggerations that are inevitably there. The challenge is to listen only to understand.
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