By Hannah Braime
Emotional Intelligence measures our ability to perceive our own emotions, as well as the emotions of others, and to manage them in a productive and healthy way.
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It’s a question that has fascinated many, but it’s not quite the right one to ask, says emotional intelligence expert Harvey Deutschendorf.
Understanding other people's emotions is a key skill in the workplace. It can enable us to resolve conflicts, to build more productive teams, and to improve our relationships with co-workers, clients and customers.
Emotional intelligence (EQ or EI) is one of the strongest indicators of success in business. Why? EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others.
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Developing your EQ skills is essential to professional success today.