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Dealing with Conflict in the Workplace

By Tom Fox — 2015

Workplace conflicts can emerge in any number of forms, but there are some general, garden-variety types that I see on a repeated basis: conflicts with the boss, conflicts with peers and conflicts among a manager’s direct reports or teammates.

Read on www.washingtonpost.com

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The Art of Listening: An Interview with Harville Hendrix and Helen LaKelly Hunt

1440: Is it true that on the whole we're not very good listeners? Harville: In the resting state, when we're not distracted, the research shows we have a 13–18% accuracy rate.

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Work Relationships