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6 Strategies to Resolve Conflict at Work

By Mike Kappel — 2017

When you get a group of people together day after day, conflict is inevitable. The employees you so carefully screened during hiring interviews aren't immune, either. They might have had the perfect answers to behavioral questions such as, “How do you handle conflict?” Unfortunately, polished interview responses don’t guarantee a harmonious workplace.

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Calming Your Brain During Conflict

Conflict wreaks havoc on our brains. We are groomed by evolution to protect ourselves whenever we sense a threat. In our modern context, we don’t fight like a badger with a coyote, or run away like a rabbit from a fox. But our basic impulse to protect ourselves is automatic and unconscious.

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You Had a Fight with Your Best Friend at Work. Now What?

It’s not very different from falling out with your spouse or best friends, says Kira Nurieli, CEO of Harmony Strategies Group, a dispute-resolution and crisis-management firm.

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5 Steps to Overcome Fear and Meet Your Goals

“I learned that courage was not the absence of fear, but the triumph over it.” ~Nelson Mandela

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Entrepreneurship