ARTICLE

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How Humility Can Be Your Secret Weapon as a Boss

By Simon Sinek — 2014

If you’re managing teams, don’t underestimate this rare but powerful leadership trait.

Read on www.inc.com

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Why Might Good People Deliver Bad Care? | Yvonne Sawbridge | TEDxUniversityofBirmingham

Yvonne Sawbridge says that caring professionals offer hard, emotional work. In the same way in which physical labour is recognised and accounted for in management practice, emotional labour needs to be recognised as a role requirement for nurses and other caring professions.

Video
2015
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The Managed Heart: Commercialization of Human Feeling

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting.

Book
Arlie Russell Hochschild
2025
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Humility