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Start with the end in mind.

By Stephen Covey
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Stephen R. Covey (1932–2012) was an American educator, author, businessman, and motivational speaker. He cofounded FranklinCovey, an organization focused on leadership development and business training, and was most well-known for his book The 7 Habits of Highly Effective People, which has sold over twenty million copies.

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FindCenter Quotes ImageIndecision leads to inaction, which leads to low energy, depression, despair.

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George Leonard
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FindCenter Quotes ImageThe best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.

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Harriet Lerner
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FindCenter Quotes ImageHow ironic that the difficult times we fear might ruin us are the very ones that can break us open and help us blossom into who we were meant to be.

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Elizabeth Lesser
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FindCenter Quotes ImageSpiteful words can hurt your feelings but silence breaks your heart.

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C. S. Lewis
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FindCenter Quotes ImageSince in order to speak, one must first listen, learn to speak by listening.

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Rumi
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FindCenter Quotes ImageEmpathetic listening is an awesome medication for the hurting heart.

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Gary Chapman
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FindCenter Quotes ImageIf only our passion to understand others were as great as our passion to be understood. Were this so, all our apologies would be truly meaningful and healing.

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Harriet Lerner
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FindCenter Quotes ImageWhen forgiveness experts talk in binary language (’You either forgive the wrongdoer or you are a prisoner of your own anger and hate’), they are collapsing the messy complexity of human emotions into a simplistic dichotomous equation.

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Harriet Lerner
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FindCenter Quotes ImagePeople’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.

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Harriet Lerner
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FindCenter Quotes ImageYou can’t do everything, but you can do one thing, and then another and another. In terms of energy, it’s better to make a wrong choice than none at all. You might begin by listing your priorities—for the day, for the week, for the month, for a lifetime. Start modestly.

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George Leonard
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Communication Skills