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Otto Scharmer on the Four Levels of Listening

By Otto Scharmer — 2015

Listening is the most underrated of leadership skills, leading to a disconnect between leaders and the situation. Otto describes four levels of listening. This is essential viewing for anyone desiring to truly understand situations.

08:26 min

01:06:30

112: How and Why to Apologize Effectively with Harriet Lerner

Have you ever received an apology that didn’t quite cut it? That made things even worse? Plus, let’s face it - life can be messy. Despite your best intentions, it is nearly impossible to avoid causing harm or hurt every so often.

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Harriet Lerner
2017
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26:56

Gary Chapman - The Five Languages of Apology (11/13/2013)

For more Wheaton College 2013-2014 Chapels visit https://www.youtube.com/playlist?list=PL9GwT4_YRZdCSd1xjLVgnOLFs19dHkoiL Connect with Wheaton: http://www.wheaton.edu http://www.facebook.com/wheatoncollege.il http://www.twitter.com/wheatoncollege http://www.instagram.com/wheatoncollegeil

Video
Gary Chapman
2015
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02:43

Brené Brown: Attend to Fears and Feelings

The bestselling author has a message for managers and leaders: You must seek out the feelings that lie behind people’s bad behavior.

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Brené Brown
2020
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01:18:38

Essentials of a Healthy Marriage

Video
Gary Chapman
2015
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EXPLORE TOPIC

Communication Skills