VIDEO

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The Secret to Giving Great Feedback - The Way We Work, a TED Series

2020

Humans have been coming up with ways to give constructive criticism for centuries, but somehow we’re still pretty terrible at it. Cognitive psychologist LeeAnn Renniger shares a scientifically proven method for giving effective feedback.

05:02 min

21:17

Emotional Labor: How to Stop Doing All the Work

In the episode, I share an article I read recently with some simple strategies a woman used that really made a difference in making her “invisible” emotional labor visible to her husband.

Video
Terri Cole
2019
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12:02

Why Might Good People Deliver Bad Care? | Yvonne Sawbridge | TEDxUniversityofBirmingham

Yvonne Sawbridge says that caring professionals offer hard, emotional work. In the same way in which physical labour is recognised and accounted for in management practice, emotional labour needs to be recognised as a role requirement for nurses and other caring professions.

Video
2015
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EXPLORE TOPIC

Communication Skills