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What Studying Conflict Resolution Teaches About Personal Relationships

By B.R.J. O'Donnell — 2017

When people are threatened, evolutionary biology dictates extreme reactions: flee or fight? Donna Hicks, who studies conflict resolution at Harvard, says that this dynamic is at the core of much global tension—it’s just scaled up to the level of cities or countries. So she starts small, focusing on individual interactions.

Read on www.theatlantic.com

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How ‘Service With a Smile’ Takes a Toll on Women

When workers’ emotions deviate from what’s expected of their gender, they are often left to process the backlash on their own.

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Adia Harvey Wingfield
2016
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What Is a Microaggression? 14 Things People Think Are Fine to Say at Work—but Are Actually Racist, Sexist, or Offensive

Since microaggressions are so subtle, it’s often hard to know if you’re committing one or if you’re on the receiving end.

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Marguerite Ward and Rachel Premack
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Why I’m Over Women’s ‘Empowerment’

It can’t be about “empowerment” any longer. To make real progress, it has to be about power—using and growing the power we women already have.

Article
Sallie Krawcheck
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Conflict Resolution