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What Studying Conflict Resolution Teaches About Personal Relationships

By B.R.J. O'Donnell — 2017

When people are threatened, evolutionary biology dictates extreme reactions: flee or fight? Donna Hicks, who studies conflict resolution at Harvard, says that this dynamic is at the core of much global tension—it’s just scaled up to the level of cities or countries. So she starts small, focusing on individual interactions.

Read on www.theatlantic.com

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Conquering Your Fears of Giving Feedback

Karen may discusses effective training and the nuances of giving feedback to employees in this New York Times interview from 2012.

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Conflict Resolution