ARTICLE

The Counterintuitive Way to Build Resilience and Achieve Long-Term Success

By Neil Pasricha — 2019

There are times when quantity matters more than quality.

Read on www.fastcompany.com

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Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates

Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.

Karin Hurt, David Dye

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Passive-Aggressive Behavior & Conflict

Passive-aggressive people: Could you be one of them? Passive-aggressive people don't get mad, they get even. When conflict triggers an emotional response, the passive-aggressive pattern is for revenge, by some form of sabotage.

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The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.

Martin Luther King Jr.

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Mindfulness in Technology: Karen May, Arturo Bejar, Melissa Daimler, Peter Deng

Practicing Calm Amidst the Storm. Panel with Karen May, Vice President People Development, Google; Peter Deng, Director of Product, Facebook; Melissa Daimler, Head of Learning and Organizational Development, Twitter; and Arturo Bejar, Director of Engineering, Facebook, at Wisdom 2.0 2013.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Douglas Stone, Bruce Patton, Sheila Heen

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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

Kenneth Cloke, Joan Goldsmith

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield

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I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships

In this 3-hour, conversational read, you’ll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills—validation.

Michael S. Sorensen

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EXPLORE TOPIC

Resilience