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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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Managing the Flames of Conflict

Conflict doesn’t mean the end of your remarriage, and can actually make it stronger. There are always going to be disagreements; you cannot avoid them entirely. What you can do, however, is become skilled at recovering from disputes by talking about your perspectives afterwards.

Article
Terry Gaspard
2022
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Black and White Teammates Know: Conflict Is Inevitable; Winners Confront It

Plenty of people love to describe the world of athletics in utopian terms, using words such as “colorblind” and “open-minded” and “meritocracy.” They’re not wrong to regard their realm as better than the so-called real world.

Article
Jerry Brewer
2020
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Stop Yelling! Here’s How to Use *Mindful* Communication for Conflict Resolution With Your Partner

There’s a gap between what you’re really thinking and what you’re saying. You’re distracted by all that’s going on inside and you’re uncertain about what to share and what’s better left unsaid.

Article
Barbara Larrivee
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Everyday Diplomacy

Your idea of a great Sunday is to rise with the sun for a long run. Your partner, however, has other ideas. His notion of a proper Sunday involves sleeping late and enjoying a leisurely brunch over the Sunday paper.

Article
Joseph Hart
2007
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Managing vs. Resolving Conflict in Relationships: The Blueprints for Success

In The Seven Principles for Making Marriage Work, Dr. John Gottman’s research proves that 69% of problems in a relationship are unsolvable. These may be things like personality traits your partner has that rub you the wrong way, or long-standing issues around spending and saving money.

Article
Marni Feuerman
2017
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Conflict Resolution Skills for Healthy Relationships

Unresolved conflict can lead to resentment and additional unresolved conflict in the relationship. Even more important, ongoing conflict can actually have a negative impact on your health and longevity.

Article
Elizabeth Scott
2020
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“Withholders” vs. “Conceders”: A Damaging Conflict Pattern

Relationship dances between these two types can become very complicated.

Article
Randi Gunther
2018
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