ARTICLE

FindCenter AddIcon

Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

FindCenter Post-Image

How ‘Service With a Smile’ Takes a Toll on Women

When workers’ emotions deviate from what’s expected of their gender, they are often left to process the backlash on their own.

FindCenter AddIcon
FindCenter Post-Image

Does a More Equal Marriage Mean Less Sex?

The very qualities that lead to greater emotional satisfaction in peer marriages, as one sociologist calls them, may be having an unexpectedly negative impact on these couples’ sex lives.

FindCenter AddIcon

EXPLORE TOPIC

Work Challenges