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Beginning Anew: Four Steps to Restoring Communication

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By Sister Chan Khong — 2014

When we’re upset with someone, we’re often afraid to say anything. We tell ourselves, “Oh, it’s just a small matter; it’s not important.” But the accumulation of many small issues can create an explosive situation, and can even cause relationships to break. See more...

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I Was Ghosted By My Friends When I Got Cancer

You not calling, as a friend, can actually compound the grief and loss they are feeling. Just pick up the phone, even if you get it wrong, just have a conversation and do your best. Your friend with cancer is still the same person they were before.

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17:58

Pandemic to Politics: Adam Grant on How to Debate Someone With Opposing Views

In our world of tribalism and echo chambers, is it possible to unlearn firmly held beliefs and opinions? Adam Grant is an organizational psychologist who explores how to navigate discussions with people who hold opposing views.

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Persuading the Unpersuadable

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

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17 – Negotiate Better with FBI Hostage Negotiator Chris Voss

When bank robbers, kidnappers, and terrorists held someone hostage, the FBI called Chris Voss to negotiate their release. He and Amy discuss how to be a better communicator, how to prevent ego from ruining a deal, how to conquer the fear of negotiating, and much more

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10:12

How to Ask for Help Without Feeling Needy | Kati Morton

From a licensed therapist, here are five tips to help you when you need to ask others for help—whether it be from friends, family, or a health professional—and you don’t want to feel needy while doing so.

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04:00

How One Girl Stopped a Boy from Ever Bullying Her Again

This story is about a 10-year old girl who stopped a bully from harassing her with one non-defensive question.

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05:51

How Would You Feel if You Could Easily Set Limits & Be More Respected?

So often when we set limits it is with an agenda. We want a certain result and are upset if we don't get it. Here I talk about how to set limits that really work, but it requires not trying to control "which choice" the other child or adult makes.

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08:24

How Can You Have More Power By Being Non-Defensive?

A short talk on how shift from ways of using power in our interactions that are defensive and lead to power struggle to gaining far greater power by using non-defensive communication skills.

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04:33

Why Can’t We Think Straight When We Get Defensive?

Defensiveness lives in our bodies; It’s not just a matter of controlling ourselves; the minute we feel any kind of threat it takes over. So how to we get rid of it?

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01:25

The Importance of Facial Expression in Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.

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EXPLORE TOPIC

Relationship Challenges