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The Exploration of Conversation

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How do we go into difficult conversations where we hold preconceived ideas? In today’s podcast, we learn how to be open to having our minds changed, rather than looking to convince the other person to share our views.

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78 - A Science-Backed Strategy for Making an Apology Effective

Whether you said something out of anger and hurt your partner’s feelings or you completely forgot about a deadline for work, your next move is critical. So on today’s Friday Fix, I share the exact things you should say to increase the chances that your apology will be accepted.

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EXPLORE TOPIC

Communication Skills