VIDEO

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Diffusing Difficult Conversations with Love | Dr. Julie Gottman

By Julie Schwartz Gottman — 2010

You've approached your partner in a gentle manner, to bring up an issue you want to discuss (called a "softened startup"). What if you get negative response? Listen to Dr. Julie Schwartz Gottman explain how to work around this.

00:53 min

#30 Margaret Heffernan: Collaboration and Competition

I’m joined by speaker, international executive and five-time author Margaret Heffernan.

Podcast
The Knowledge Project Podcast
2018
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Surrounded by Idiots

You are not alone.

Book
Thomas Erikson
2020
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Humble Inquiry: The Gentle Art of Asking Instead of Telling

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down and we may feel disconnected from those around us.

Book
Edgar Schein
2013
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EXPLORE TOPIC

Communication Skills