VIDEO

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Diffusing Difficult Conversations with Love | Dr. Julie Gottman

By Julie Schwartz Gottman — 2010

You've approached your partner in a gentle manner, to bring up an issue you want to discuss (called a "softened startup"). What if you get negative response? Listen to Dr. Julie Schwartz Gottman explain how to work around this.

00:53 min

Emotional Chaos to Clarity: Move from the Chaos of the Reactive Mind to the Clarity of the Responsive Mind

Despite our best-laid plans, life is difficult, and we sometimes experience anger, anxiety, frustration, and doubt. This emotional chaos can negatively affect the way we live our lives.

Book
Phillip Moffitt
2025
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Giving Voice to Values: How to Speak Your Mind When You Know What’s Right

How can you effectively stand up for your values when pressured by your boss, customers, or shareholders to do the opposite? Drawing on actual business experiences as well as on social science research, Babson College business educator and consultant Mary Gentile challenges the assumptions about...

Book
Mary C. Gentile
2012
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A Conversation with Marshall B. Rosenberg

People can change how they think and communicate. They can treat themselves with much more respect, and they can learn from their limitations without hating themselves.

Article
Michael Mendizza, Marshall Rosenberg
2000
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The Dance of Connection: How to Talk to Someone When You’re Mad, Hurt, Scared, Frustrated, Insulted, Betrayed, or Desperate

The key problem in relationships, particularly over time, is that people begin to lose their voice.

Book
Harriet Lerner
2002
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EXPLORE TOPIC

Communication Skills