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Dr. Stephen R. Covey - Work

By Stephen Covey — 2011

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FranklinCovey is a global company specializing in performance improvement. We help organizations achieve results that require a change in human behavior.

04:20 min

01:06:30

112: How and Why to Apologize Effectively with Harriet Lerner

Have you ever received an apology that didn’t quite cut it? That made things even worse? Plus, let’s face it - life can be messy. Despite your best intentions, it is nearly impossible to avoid causing harm or hurt every so often.

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Harriet Lerner
2017
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Work Relationships